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01.07.2024
Senior Consultant - Dgtl. Trnf.
Cape Town
... centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of ...
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WNS (Holdings) Limited (ADR)
02.07.2024
Consultant - Dgtl. Trnf.
Cape Town
... centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of ...
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WNS (Holdings) Limited (ADR)
16.06.2024
Assistant Manager - WFM
Cape Town
... call routing anomalies using real time monitoring applications. Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspective Identifies real time call volume interruptions and system outages that impact contact center performance. •Escalates contact center ...
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WNS (Holdings) Limited (ADR)
28.06.2024
Manager: Workforce Management - US Insurance Campaign
Cape Town
... calls, ensuring value-added inputs are shared. Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer-oriented approach and focus on key deliverable areas.' Grade 12 Experience: 5-7 year and Above Educational Qualification: Any Graduate/Post ...
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WNS (Holdings) Limited (ADR)
21.06.2024
WFM Scheduler
Cape Town
... call routing anomalies using real time monitoring applications. Oversees and maintains the Workforce Management (WFM) Platform / System from Scheduling perspective Identifies real time call volume interruptions and system outages that impact contact center performance. •Escalates contact center ...
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WNS (Holdings) Limited (ADR)
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